Your browser don't permit web-fonts to be installed. Our websites use web-fonts based icons. For a better experience please allow your browser to use web-fonts.
We are hiring!
Deutsch | English | Español

Online Support




For questions or problems you will find a considerable online help in the customer area.


E-mail

To handle your request as soon as possible we ask you to tell us your customer id, your service PIN and the regarding domain name.


You are not a customer of inwx and have questions about our offers you can write a mail to:

[javascript protected email address]

You are a customer and have questions or problems? So write your mail to:

[javascript protected email address]

You would like to place an order? Write your mail to:

[javascript protected email address]

For questions about your invoice please send an email to:

[javascript protected email address]

For reporting abuse please write to:

[javascript protected email address]

Phone

To handle your request as soon as possible we ask you to tell us your customer id, your service PIN and the regarding domain name.


You can call our support team with the following number:

+49 30 983 21 21 22


Or you can send us a fax to the following number:

+49 30 983 212 90


Our office times are from Monday till Thursday from 9am to 5pm and on Friday from from 9am to 4pm.

We will respond to your e-mail within 1 business day.

Post

INWX GmbH & Co. KG
Prinzessinnenstr. 30
10969 Berlin
Germany

Customer satisfaction

We always strive to offer the best possible service. Should you ever be dissatisfied, please contact first our customer services team leader at the above contact information, who will investigate your concern or complaint.

If you are not satisfied with the response of our team leader, please write a letter directly to our management / CEO. You will receive a response to your complaint within 5 working days.